Privacy Policy

Valid from April 2018

This privacy statement applies to www.hotelsaccardi.it owned and managed by Hotel Saccardi & Spa. This privacy policy describes how we collect and use information, including personal data, that you provide on our website: www.hotelsaccardi.it. The information also describes the choices you have regarding the use of your personal data, how you can access it and how to change it.

Data collection

The personal information we collect includes:

    Your name and surname, e-mail address, telephone number and home address;

    Credit card details (type and number of card, name on card, expiration date and CVC code);

    Information on your stays, including arrival and departure dates, special requests and your preferences on services (preference on rooms, services or other);

Information we collect automatically

When you use our site, we automatically collect information, some of which may be personal data. For example: language settings, IP address, location, device settings, device operating system, log-in information, usage time, requested URL, status report, user agent (such as browser version information), browsing history, result (visit or reservation), user reservation code, type of information viewed. We may also collect data automatically through cookies. For more information on how we use cookies, visit the dedicated page found in the site's footer.

Purposes of the collection

We use your personal information for the following purposes:

    A. Reservations: we use your personal information to complete and manage your online booking.

    B. Customer Support: We use your personal information to provide customer support

    C. Other communications: there may be other occasions when we will contact you by e-mail, by post, by phone or by text message, depending on the contact details you have provided. We may contact you for the following reasons:

        to. We may have to respond to or handle a request you sent.

    D. Legal purposes and compliance with laws: in some cases, we may use the information provided (including personal data) to handle and resolve disputes or disputes of a legal nature, for government investigations and compliance checks, or to honor the contracts or to comply with requests made by law enforcement agencies, in compliance with the provisions of the law.

Legal principles

    As for the A and B purposes, we rely on the execution of a contract: the use of your data may be necessary to implement the contract you have with us. For example, if you use our services to make an online reservation, we will use your data to perform our obligation to complete and manage the booking, by virtue of the contract between us.

If necessary and in compliance with current legislation, we will ask for your consent, which you can remove at any time by contacting us at the following addresses: info@hotelsaccardi.it and 0458581400.

Data sharing

    Hotel Saccardi & Spa does not share the personal data of its users with third parties.

Data retention

We will keep your personal data for the period of time necessary to provide the service, in compliance with the laws in force, in order to handle any disputes with any third party and in any case for the time necessary for the completion of our activities, including the detection and protection of fraud or other illegal activity. All personal information stored will be subject to the provisions of this Privacy Policy. If you have questions about specific data retention periods, contact us using the contact details: info@hotelsaccardi.it - ​​0458581400.

Your choices and your rights

We want you to have control of how we use your personal information. You can do it in the following ways:

    you can ask us for a copy of your personal data in our possession;

    you can inform us of any changes to your personal data or you can ask us to correct any of your information in our possession;

    in specific situations, you can ask us to cancel, block or limit the processing of your personal data in our possession, or oppose to particular ways in which we are using your personal information; is

    in specific situations, you can also ask us to send your personal information in our possession to a third party.

Where we use your personal information with your consent, you can ask us to withdraw this consent at any time and in the manner provided by the law